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Privacy Policy

Effective Date: March 6, 2025
Last Updated: March 6, 2025

HEART LOGIC IKE ("we," "our," "us") is committed to protecting your privacy and ensuring transparency in how we collect, use, and store your personal data.

By using www.heartlogicmedia.com ("Website"), you agree to the practices described in this policy.

1. Who We Are

HEART LOGIC IKE is a digital marketing and hospitality solutions company based in Greece, providing services such as website design, social media management, AI solutions, and video production.

2. What Personal Data We Collect

(A) Information You Provide Directly

We collect personal data when you:

  • Sign up for newsletters (Name, Email)

  • Fill out contact forms (Name, Email, Phone, Message)

  • Make purchases or request services (Billing Details, Payment Information)

  • Apply for job opportunities (CV, Work Experience, References)

(B) Information We Collect Automatically

When you visit our website, we collect:

  • Technical Data: IP address, browser type, device type, operating system

  • Usage Data: Pages visited, time spent on site, interaction data (buttons clicked, scrolling behavior)

  • Cookies and Tracking Data: (See our Cookie Policy below)

(C) Data from Third-Party Sources

We may receive additional data from:

  • Advertising platforms (Google Ads, Facebook, LinkedIn)

  • Analytics providers (Google Analytics)

  • Social media platforms (When you interact with our social media pages)

3. How We Use Your Data

We process your personal data for the following purposes:

✅ To provide our services – Process requests, send information, manage accounts
✅ To improve website performance – Analyze traffic and optimize user experience
✅ For marketing and advertising – Only if you have given consent (we share our marketing lists with collaborative company Modus & Amplio IKE)
✅ To comply with legal obligations – Maintain records, prevent fraud, ensure security

We do not use automated decision-making or profiling that has significant legal consequences.

4. Legal Basis for Processing Data

Under GDPR (Article 6), we process your personal data based on:

🔹 Consent – When you opt-in to newsletters, marketing, or cookies.
🔹 Contractual Necessity – When processing orders, payments, or service requests.
🔹 Legal Obligation – When required by law (e.g., tax reporting, fraud prevention).
🔹 Legitimate Interests – For improving services and analyzing website performance.

You can withdraw consent at any time through the opt-out options provided.

5. Who We Share Your Data With

We do not sell or rent your personal data. However, we share information with:

  • Hosting providers (SiteGround, AWS)

  • Analytics providers (Google Analytics, Facebook Pixel)

  • Payment processors (Stripe, PayPal)

  • Marketing platforms (Mailchimp, HubSpot)

All third parties comply with GDPR and use data only for the specified purposes.

6. Data Retention

We store personal data only as long as necessary for the purposes outlined in this policy.

  • Marketing data: Until you withdraw consent

  • Transactional data: 7 years (for tax/legal compliance)

  • Website analytics data: 26 months (Google Analytics standard retention period)

If you request deletion, we will erase or anonymize your data, unless legal obligations require retention.

7. Your Rights Under GDPR

As a user, you have the following rights:

🔹 Right to Access – Request a copy of your personal data.
🔹 Right to Rectification – Correct inaccurate or incomplete data.
🔹 Right to Erasure (Right to be Forgotten) – Request deletion of your data.
🔹 Right to Restrict Processing – Limit how we use your data.
🔹 Right to Data Portability – Obtain your data in a machine-readable format.
🔹 Right to Object – Stop processing your data for marketing purposes.
🔹 Right to Withdraw Consent – If processing is based on consent, you can revoke it at any time.

To exercise these rights, please use the available contact methods on our website.

8. Security Measures

We take appropriate security measures, including:

✅ SSL encryption for secure data transmission
✅ Firewalls & anti-malware protections
✅ Access controls (only authorized personnel can access data)

Despite our best efforts, no online platform is 100% secure. Please use strong passwords and protect your login credentials.

9. Cookies & Tracking Technologies

We use cookies to improve website functionality and analyze traffic. See our Cookie Policy below for details.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Always check their policies before sharing personal data.

11. Contact Information

If you believe your data rights have been violated, you can file a complaint with the Hellenic Data Protection Authority (HDPA) (www.dpa.gr).

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing experience.

Types of Cookies We Use:

🔹 Essential Cookies – Necessary for website functionality.

🔹 Analytics Cookies – Track visitor behavior (Google Analytics).

🔹 Marketing Cookies – Used for advertising and personalized content.

Managing Cookies

You can:
✅ Accept all cookies
✅ Reject non-essential cookies
✅ Adjust settings in your browser

To manage cookies, visit www.heartlogicmedia.com/cookie-settings.

Changes to This Policy

We may update this Privacy and Cookie Policy periodically. Please check back for any changes.

Last Updated: March 6, 2025

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